Frequently Asked Questions

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Can it reduce hard water and prevent limescale?

Yes, they can! Actually, it's exactly what they're designed for. Both, our showerheads, and our hard water filters, are built to reduce the different unwanted substances from your shower water and purify them.

Can I use your shower head in my Trailer/ Camper/RV?

Yes, you can use our Showerhead in your trailer/ Camper/RV. Simply replace your old Showerhead.

How often do you have to replace the stones?

To ensure the best filtration of chlorine, bacteria, limescale, dust, and dirt it's recommended to replace the mineral filtration stones in your StoneStream showerhead every 8,000 gallons of water filtered, which is roughly 4-6 months for the average household. You can get the replacement stones in our shop.

What if my shower head arrived faulty?

No worries, we got you covered. We offer a hassle-free exchange policy - in case your shower head arrived faulty in any way or you experience any issues with your shower head during the first year of use - you simply need to contact our team via our contact us form and let them know. We'll instantly send a new shower head your way, no questions asked, and no need to return the faulty shower head. This is why you won't see return shipping label in our packages. You simply don't need it. It's as simple as that.