A Message From Us
Due to increasingly difficult times, political turmoil and never-before-seen hyperinflation, we would like to apologize for the rising cost of our products and shipping. As a small, family-owned business, we struggle tremendously trying to keep up our store open and alive and we want to do what we can to continue to bring the most beautiful home decor products to you all at the most affordable price as it truly makes us so happy here at Home Relax. Thank you all so much in advance for supporting us thus far and we hope to have the opportunity to deliver our promise to you in the many years to come!
Sincerely,
Home Relax Founder
How Does Your Shipping Process Work?
In an effort to eliminate unnecessary waste and reduce our carbon footprint as a company, we partner with global merchants from China and ship directly from our factories to provide you the best prices and the most beautiful products in the most efficient way possible.
Because of this, however, your items may take 2-3 weeks to arrive and deliver to your doorstep, depending on your country. If unexpected issues or delays arise, please feel free to email us at help@homerelaxofficial.com and one of our team members will be happy to assist you.
How Long Does It Take To Process An Order?
Please allow 1-5 days (excluding weekends and holidays) for your order to be processed for shipping. Our processing times are also dependent on the demand of the products and the oder volume for each product. If there is a high order volume, processing times can be longer.We make every effort to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. We aren't perfect.
What About Shipping?
We ship internationally. Shipping time depends on your location.
United States: 8-17 days
United Kingdom: 8-14 days
Australia: 7-20 days
New Zealand: 6-12 days
Canada: 7-24 days
help@homerelaxoffical.com
Due to the current situation we have to deal with shipping delays. We apologies for the circumstances
Business Address: Am Gonsenheimer Spieß 47, 55122 Mainz, Germany
Email: help@homerelaxofficial.com
Phone: +49 178 9827169